We’re still making dream moves happen – even during lockdown

Tilly wasn’t happy. Through Horton and Garton, she’d viewed her dream Hammersmith flat in January and had her offer accepted. So far, so good – right?

But two months later, with surveys conducted and mortgage details completed, the coronavirus outbreak struck. “I thought it was going to be the end,” Tilly said.

Luckily, she had two guardian angels looking over her. One was her father Rob – more on him later. The second was Phil Coombes, Assistant Sales Manager at Horton and Garton.

When things got strange, Phil was there to safely guide the sale through to completion.

“For Tilly, our main priority was to ensure that we didn’t put anyone’s health in danger during the process,” he said.

Phil also worked closely with both solicitors to add a coronavirus clause to the contracts. This was crucial to reassure both buyer and seller that if there were any issues, they would both be protected and not in breach of their contract. Thankfully, the clause wasn’t required, and the sale progressed without a hitch.

Travelling light

It also helped that Tilly was travelling light. Without much furniture to her name, she could limit the recommended moving company to just one trip and have the rest of her new furniture delivered straight from the shop.

And with Phil keeping both sides up-to-date and happy, Tilly was able to pick up the keys directly from the doorway of her new flat.

Now, this is where Rob comes in. Like a devoted dad, he’s been tirelessly helping Tilly decorate her new flat after probably the strangest move that either will ever experience.

Tilly’s advice?

So, what is Tilly’s advice to someone that needs to move over the next few months? “Moving can be stressful at the best of times, let alone during a pandemic,” she said with a laugh. “But as long as you have good advice and support, it will be fine.”

This is just one of the essential moves that the Horton and Garton sales team has safely facilitated during this unusual period. To help, we’ve introduced virtual tours and FaceTime valuations to keep your dream move alive.

To find out more, please call 020 8819 0510 or email: sales@hortonandgarton.co.uk