From finding your perfect tenants, to monitoring local legislation changes: why West London landlords need us now more than ever
The lettings landscape is changing. West London landlords are increasingly concerned with the tenant referencing process; in the current climate, it’s simply not enough to run a name through referencing software.
Our referencing procedure is exceptionally thorough so we can create a full and accurate picture of employment, financial security, credit, previous behaviour and much more.
We know the right questions to ask and we’re not afraid to ask them so Horton and Garton landlords can make a fully informed decision and select their tenants with confidence.
Once a tenant has been chosen, our award-winning in-house property management team – based in the heart of King Street – seamlessly manages their move and residency throughout their tenancy.
Portfolio landlords
I’ve met with several portfolio landlords in Shepherd’s Bush, Chiswick and Hammersmith recently who have never used an agency to source tenants or manage their properties.
These professional landlords have managed their portfolios themselves for years and, in some cases, decades.
Significant changes to legislation in the private rental sector has meant these landlords want our team on their side: we are on the front foot when it comes to keeping your portfolio on the right side of the law and maximising your return on investment.
Sourcing quality new tenants has also taken on some new challenges and, with fewer new tenants moving into the UK, high-calibre online marketing is as important as ever. However, the benefit of local experience, an up-to-date register of keen new tenants and a high energy, proactive lettings team is now essential to secure best terms.
I’ve been at the helm of my team for over 13 years; our client-first approach means our landlords become part of the H&G family – I’ve worked with many for over a decade.
Our stats speak for themselves
So far in 2020, our lettings team has achieved on average 98% of the asking price on all homes let in West London, and in the 3rd quarter of this year, we let more properties in Hammersmith, Chiswick and Shepherd’s Bush than any other estate agency (Rightmove data).
Further cementing our position as the market leaders, in June this year we won Gold for the ‘Best Lettings Agency in West London’ at the ESTAS Customer Service Awards . The ESTAS are unique in that they are based purely on client feedback, with the agents that receive the highest volume of 5 star reviews from tenants and landlords (and thus build the highest customer service rating) awarded Gold.
Our clients tell our story:
“Excellent local knowledge, very proactive and attentive. The best letting agents I have worked with in the last 20 years. Ashley and Aggie are a pleasure to work with.”
– Rupert C., Brackenbury Village Landlord
“Landlords want personal service from professionals who know their subject. Horton and Garton’s lettings team, led by Ashley Clements, is first class.”
– Steve A., Bedford Park Managed Landlord
“First class service all the way. If you’re looking for an honest, professional lettings agent, then I can highly recommend Horton and Garton. The amiable Ashley Clements was a pleasure to deal with and a man of integrity – he genuinely cares about getting me the best deal and always puts my interests first. It was obvious that the whole team had the same enthusiasm and willingness to help get the result you’re after.”
– Rajin P., Shepherd’s Bush Green Landlord
For sterling results with award-winning service as standard, our team would be delighted to look after your property. Call us on 020 8819 0511; email at lettings@hortonandgarton.co.uk or send our Assistant Lettings Manager Aggie a message via WhatsApp.
