Diary of an Estate Agent: Farewell 2017

Diary of an Estate Agent

Paul Cooney, Horton and Garton, Chiswick

After a weekend of viewings I relax into the morning with breakfast at Gail’s. Fast forward to lunch and an incoming phone call from a concerned client who’s requesting urgent assistance: whilst home alone, two aggressive, unsavoury door knockers entered her property and she needs help ensuring they leave! I’m straight in the car to jet over to her house, first ringing two other team members for back up and then moving an appointment. I arrive and whilst they’re intimidating they make their exit when Team H&G arrives. We note their license plate and the police take a statement. The adrenalin rush is exhausting but I’m elated my client is safe and her home is now secure.

You never know who you’ll meet on viewings. Today brought an unexpected surprise – an international DJ registered under a pseudonym which of course I didn’t realise until we were face to face! I showed him several properties and he invited me to his gig in the evening at XOYO in Shoreditch. A standard Tuesday turned into an exceptional and truly memorable evening out!

John Horton and I start each Wednesday with an early morning spin session at the Hogarth Health Club followed by a delicious and healthy working breakfast at HHC’s Crucial Cafe where we review the week behind us and plan the week ahead. There’s never a dull moment – between our Chiswick and Hammersmith offices we agree more sales and lets than any other agency in our patch according to Rightmove statistics. I squeeze in a tennis tournament at the Hogarth which ends up doubling as a networking event as there as so many clients playing.

I field a distressed phone call from a former client whose home I sold this spring. His colleague is selling a flat on the borders of Bedford Park but the sale has been mismanaged and is on the brink of collapse. My client asks if I’ll put in a phone call and offer advice. I carve out 15 minutes at lunchtime to speak to his colleague but the conversation consumes the best part of an hour – it’s one I’m happy to have. Selling is never a straightforward process and informed, honest advice is hard to come by in the property industry.

It’s a very good day indeed. Today saw my clients exchange contracts at the end of an exceptionally tricky two and a half year sales journey. Where two previous agencies failed, we succeeded. Their Chiswick High Road property will soon belong to ecstatic new owners and they’ll be upsizing right here in Chiswick.

It’s officially ‘the depths of December’ but I’m on the Raleigh Chopper for a full day of back-to-back viewings in on a mission to secure buyers for two houses that will be coming to market in January. We agree one in five sales before our listings hit property portals and I love nothing more than matching a buyer to their perfect property. I book in a last minute Sunday lunch time valuation in Grove Park. It’s been a busy week but I know January will bring new meaning to the word so I’m soaking up the rare moments of peace. Saturday night is always protected as date night with my lovely girlfriend. The new year is around the corner and to quote John Horton, it’s “onwards and upwards!”