‘Thank you to everyone at Horton and Garton for all their help’

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Over the last several months I have been working with Horton & Garton on the sale of our flat in Hammersmith. In this overcrowded market place of estate agents, Horton & Garton is a true gem: professional, knowledgeable, extremely customer focussed and most of all trustworthy.

Selling and buying your home can be very stressful and no one needs an agent who adds to the stress even further by using high pressure sales/convincing techniques, poor follow up or even by simply being out of their depth. (There was another agent who has told me ‘You are ONLY £70,000 away from making the deal!’)

The opposite is true of Horton & Garton. Both John and Martin who I have worked with have practically become friends over the last few months, and I have always felt in the best possible hands all throughout the process, both from the standpoint of expertise and professionalism, and also being treated with care, respect and honesty.

I cannot recommend Horton & Garton highly enough, and without a doubt would call them when we decide to sell or let one of our local properties.

(via Meetmyagent.co.uk)

Tanya, London

If asked to list the least trusted business groups on earth, estate agents would be up there with loan sharks, politicians and second hand car dealers. But my experience with Horton and Garton has made me rethink the conventional wisdom.

At every stage in selling our house the company has shown a high level of professionalism and integrity. They appointed Martin to look after our sale from valuation to exchange of contracts. He did an excellent job.

The company’s local knowledge meant that the property was valued accurately. They presented the property to the buyers clearly – no over inflated claims. And most important, they were able to call on a large group of genuine buyers almost immediately the house went on the market. Within ten days the house had been sold.

Perhaps most impressive, they did not stop looking after our interests once the buyer had been found. They have helped us move the sale to exchange by acting as a genuine honest broker during the entire process. Thank you Horton and Garton.

(via Google+)

Nigel London

The Horton & Garton team are like an extended family to me. I feel that I am their only client, and there is no waffling. My house was rented out within a week. They are very professional and take on all the responsibilities, i.e. managing the property and arranging for inventories etc., all done with minimum fuss. I would like to add that their fees are very very competitive, and I would highly recommend them whether buying, selling, or renting.

Linda London

We wanted to thank you all not only for all your hard work but also the incredibly professional way you went about dealing not only with the sale but also the rental of our house. You have been absolutely fantastic and are a credit to what you do.

Anonymous Hammersmith

A big thank you to everyone at H&G who’s been involved in my sale – obviously, especially Ashley – all your hard work was very much appreciated! Ashley – “thank you” – you have been absolutely fantastic throughout the process and if it hadn’t been for your patience, perseverance and very gentlemanly, genuine and professional approach throughout, my sale would have stalled and fallen through some time ago. Great work .

Anna West Kensington

Hi John

Hope you’re well.

Having just let the flat at the weekend, I want to say a big thank you to your amazing lettings team. They did the job with no fuss, efficiently, effectively – kept me informed all the time and understood my own hectic moving situation as well. I felt very well supported in making the choice of tenant too. All very energetic and professional people, I hope you’re paying them handsomely! All in all, a fabulous service. Thank you very much! Please pass on my appreciation.

Best wishes,

Happy new landlord, Penny x

Penny London

John, I would like to thank you and your team for all your hard work.

Ashley was brilliant and never failed to keep me informed of progress and was always willing to answer my queries. Although I know he had many more clients to attend to I always felt that nothing was too much trouble. On occasions when I spoke to Chris & Martin they were also very helpful.

I am not sure why estate agents get such a bad press, perhaps Horton & Garton are the exceptions to the rule & I was just lucky to pick you.

Beryl London

Just to say thank you very much for everything you’ve done for the sale of my house!

Annabel London

Dina Cairo

Horton and Garton really pulled out all the stops when we were selling our house. They helped us get the best possible price and helped us get the right family for our house. Thanks to John and the team for all their help.

Joan and Richard West London

We’d like to thank all at Horton and Garton for getting us our dream home with such little fuss!

Hannah London

John made the usually stressful event of selling and buying a house run smoothly with no hiccups, despite a potentially difficult chain. My wife and I would highly recommend them to anyone buying or selling in the West London area.

Matthew London