We’re at your service in 2018

Why We Believe We’re The Best Estate Agent in Hammersmith

My career as an estate agent spans over two decades. In those years, technology, business, housing needs and property legislation have evolved but estate agency simply hasn’t kept up. The revolving door spins endlessly; agents come and go while the outdated formula of ‘drop a leaflet, open the door, hope for an offer’ continues to be the norm.

Blinkered by numbers-driven targets and a ‘secure the sale or let at all costs!’ mentality, agents relegate their clients’ needs to the bottom of the totem pole. We look after our clients’ most significant financial and emotional investments and as such we have a duty of care to ensure our service is knowledgeable, professional, honest, ethical and unrelenting – in short, intelligent. Our clients are always at the heart of what we do. I challenge the team daily to stop thinking like an agent and start thinking like a client. When we stop to listen and truly comprehend your individual needs, we can tailor our sales or lettings service to meet those needs.

Our ‘Client First’ Approach is Truly Unique

For most agencies, the common sense of ‘Client First’ is lost in the blur of targets and bonuses while the valuable skill of matching the right buyer to their ideal property continues to disappear. Sales progression or the management of complex chains involving other estate agents, solicitors, mortgage brokers, lenders, freeholders, managing agents and councils is another dying art. My senior leadership team has over 50 years of property experience within Hammersmith, Chiswick and Shepherds Bush. We are focused and relentless – always one step ahead – with a true command of the sales and lettings process from start to finish. The lines of communication are always open and we are at the helm of each transaction, without fail.

Our Knowledge of The London Property Market is Unrivalled

Our understanding of the local property market is unmatched – not just within Hammersmith, Shepherds Bush and Chiswick but your patch of the neighbourhood, your street. We have forecasted for 2018 taking into account changes to legislation, the impact of Brexit, the interest rate rise, stamp duty changes and historic and current local market movements.

For our team, estate agency isn’t a job. It’s a profession – a science – with a precise formula for success. Our intelligent brand of agency has led us to lead the market for sales and lets agreed in our areas of West London (according to Rightmove). We’re at your service in 2018 so whether it’s a conversation about the first quarter’s market movements or a chat about property prices on your street, we’ll happily share our knowledge.

– John Horton, MNAEA MARLA